Today we had a surprise visitor at the Inc. office in New York. Meet Augie, an 8-week-old Dachshund—and check out her adventures exploring our office today.

Photographs by Andrew John Williams

The Inc. Leadership Quiz →

Are you a guide, a schmoozer, or a creative guru? Take the Inc. Leadership Quiz to find out. 

Friday Mental health break:  In case you missed it, our photographer Andrew Maclean captured a beautiful shot of the Space Shuttle Enterprise getting a lift past our offices at 7 World Trade Center in Manhattan earlier Friday. It’s sparked something of a mini-meme. Our take includes SpaceX CEO Elon Musk, and a cameo by Virgin Galactic’s founder, Richard Branson.

P.S. @fastcompany Done.

fastcompany:

I dare you to top this.

Enterprise over the Hudson, NYC. Taken by our very own Multimedia Producer Andrew Maclean.

By the Numbers: Instagram's Growth, Funding, and Biggest Fans →

Chart alert! With revenue flat, Kevin Systrom and Mike Krieger managed to raise three rounds of funding and amass 30 million users. Here’s how.

What are these grown men doing lounging in a pile of household…stuff? Check out this video taken by Wayfair, a company that we profiled in the April magazine issue, of a behind-the-scenes look at our photo shoot. Wayfair is an ecommerce company that sells everything from home furnishings to toys from over 5,000 brands. You can read the full feature HERE.

8 Ways to Build Customer Loyalty →

1. Have a sales philosophy that emphasizes relationship building.

2. Define a unique niche and become the customer’s expert on it.

3. Help the customer build the customer’s own business.

4. Translate what you offer into the customer’s business results.

5. Value the relationship more than making your quota.

6. Think end-of-time friendships, not end-of-month totals.

7. Achieve a perfect job of delivering what you’ve promised.

8. Provide absolutely impeccable service after the sale.

"When we are tired, our performance doesn’t degrade equally. Instead, when you lose a night’s sleep, the parietal and occipital lobes in your brain become less active. The parietal lobe integrates information from the senses and is involved in our knowledge of numbers and manipulation of objects. The occipital lobe is involved in visual processing. So the parts of our mind responsible for understanding the world and the data around us start to slow down. This is because the brain is prioritizing the thalamus—the part of your brain responsible for keeping you awake. In evolutionary terms, this makes sense. If you’re driven to find food, you need to stay awake and search, not compare recipes."

The Truth About Sleep & Productivity

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