January 2012
7 posts
8 Ways to Build Customer Loyalty →
1. Have a sales philosophy that emphasizes relationship building.
2. Define a unique niche and become the customer’s expert on it.
3. Help the customer build the customer’s own business.
4. Translate what you offer into the customer’s business results.
5. Value the relationship more than making your quota.
6. Think end-of-time friendships, not end-of-month totals.
7....
“When we are tired, our performance doesn’t degrade equally. Instead, when...”
– The Truth About Sleep & Productivity
Sh*t Entrepreneurs Say →
“I’m not your typical entrepreneur.”
“Trust me. Someday equity will be a lot more important to you than salary.”
“R & D is only for people who don’t have a clear vision.”
“Our culture is the most important thing.”
“I can’t tell you what we’re working on. Just know that it will be huge.”
“If it’s not at...
7 Things Highly Productive People Do →
You have more important things to focus on than, um, focusing. Get back on track with these tips.
Work backwards from goals to milestones to tasks.
Stop multi-tasking.
Be militant about eliminating distractions.
Schedule your email.
Use the phone.
Work on your own agenda.
Work in 60 to 90 minute intervals.
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Are Your Employees Destroying Your Business? →
Most of us spend a lot of time thinking about and cultivating our ideal business tribe, but hardly any time creating our best possible foundational tribe. Why is that? We need a strong foundational tribe in order to be able to create an awesome business tribe. It’s basic common sense: if you feel alone and unsupported, all of your endeavors, business and otherwise, are going to be a heck...
The 5 Hardest Jobs to Fill in 2012 →
Although the economy continues to face many challenges, the startup and tech industries are very much alive. The IPO window slightly opened up for companies like LinkedIn, Pandora, Groupon, Zynga, and Carbonite. We saw monster rounds of funding for companies like Facebook, Twitter, Dropbox. The appetite for seed and angel investing was extremely active. Tech incubators and accelerator programs...